Casino / Sports
268bet operates under terms that govern how your account, transactions, and access to our platform work. What applies to you depends on your local law and the eligible regions we serve — read this page to understand your rights and our obligations before you start.
Our terms set out the rules that apply when you open an account, make a deposit through bKash or Rocket, place a wager, or request a withdrawal back to your mobile wallet. These rules exist to make the relationship between you and 268bet clear and consistent. Access to our platform and the availability of specific features — including live casino tables, crash titles, and sports markets — depends on whether your location falls within an eligible region under applicable local law. We do not make blanket claims about legality in any jurisdiction; it is your responsibility to confirm that using our services is permitted where you are. Our terms are written in English and that version governs in any dispute. We may update these terms when our services change, and we will note the revision date at the top of the published document. Continuing to use your account after a revision takes effect means you accept the updated terms. If any clause is found unenforceable, the remaining clauses stay in force. Questions about specific clauses can be directed to our support team through the contact routes listed on this page.
Understanding where our policy applies — and where it stops — helps you know what to expect from your account and what falls outside our direct control.
Our terms apply fully to account creation, login, identity verification, and session activity on 268bet. Any action taken while signed in is governed by these terms, including game play and wallet operations.
Deposits and withdrawals processed through bKash or Rocket are covered by our transaction terms. The limits, verification steps, and processing conditions shown in your account at the time of the transaction apply.
All content published on 268bet — game lobbies, promotional notices, policy pages — falls within our terms. We control and are responsible for what appears on our own domain at 268bet.
Payment networks like bKash and Rocket operate under their own terms. Game studios such as Pragmatic Play, PG Soft, and Habanero supply content under separate licensing arrangements. Our terms do not override theirs.
You have practical options when it comes to your account data and how we handle it. If you want to review the information held against your account, open the account settings page — your transaction history, registered details, and communication preferences are all visible there. If any detail is wrong, you can correct it directly in the account profile section; for changes that require identity re-verification, follow the steps shown on that screen. If you have a question about how a specific policy clause applies to your situation, raise it through our support contact routes before taking action. We aim to respond to policy questions through the same channels we use for account help. Requests to close an account or ask about data retention can also be submitted through support — we will confirm receipt and outline the next steps in our reply.
Sign in and open the account history section to see all transactions, wagers, and account changes logged against your profile.
Update your registered name, phone number, or linked wallet in account settings. Steps requiring re-verification are shown inline on that page.
Contact support with the specific clause or situation you want clarified. Reference your account ID so we can respond with context relevant to your account.
Submit closure or data-related requests through the support routes below. We confirm receipt and outline the process in our reply.
If you have a question about these terms or need help with an account matter, use the contact routes below. We only list channels that are actively monitored — do not rely on routes not shown here.
Open the chat widget from any page on 268bet while signed in. Use this for account-specific policy questions where your transaction context matters.
Send your query to the support address listed in your account welcome message. Include your registered mobile number and a clear description of the policy point you are asking about.
The help section inside your signed-in account covers common policy questions, wallet verification steps, and how to submit a formal request for account changes.
We collect only the information needed to run your account, process transactions through bKash or Rocket, and meet the verification requirements that apply in eligible regions. Here is how we manage that data.
Account data — your registered details, transaction records, and session logs — is stored on secured infrastructure. We do not sell your personal information to third parties outside of what is required for payment processing and identity verification.
We use cookies to keep your session active, remember your lobby preferences, and measure how pages perform. You can review and adjust cookie settings through your browser. Disabling certain cookies may affect how the site functions.
We keep account records for as long as your account is active and for a period after closure as required by applicable rules. If you want to know how long specific data is held, ask through the support routes on this page.
To update, correct, or ask about the removal of your data, contact support with your account ID and the specific request. We will confirm what is possible under the terms that apply to your account and region.
Answers to the questions we hear most often about how our legal terms work for Bangladesh accounts.
Whether our platform is available to you depends on your local law and the region you are accessing from. We do not make legal determinations on your behalf. Check what applies in your location before opening or continuing to use an account.
All deposits and withdrawals processed through your 268bet account — including those made via bKash or Rocket — are covered. The specific limits and verification steps shown in your account at the time of the transaction are the ones that apply.
Sign in and open the account settings or history section. Your registered details, transaction records, and communication preferences are displayed there. If something looks wrong, you can correct it directly or contact support for help.
We note the revision date at the top of the published terms page. Continuing to use your account after a revision takes effect means you accept the updated version. If a change affects you significantly, review the updated page before your next session.
Contact our support team through live chat or the email address in your account welcome message. Include your account ID and the clause or situation you want clarified so we can give you a relevant answer rather than a general one.
Yes. Submit the request through our support routes with your account ID and a clear description of what you are asking for. We will confirm receipt and outline the steps and any applicable retention period that applies to your account.