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268bet is committed to being clear about what data we collect when you use our platform, how we use it, and what choices you have. Access to our services depends on your local law and eligible regions.
When you open an account with us, we collect the information you provide during registration — your name, contact details, and the payment method you connect, whether that is bKash or Rocket. We also collect data generated by your activity on the platform: session logs, device type, browser, and transaction records tied to your account wallet. This data is used to operate your account, process deposits and withdrawals through your chosen mobile wallet, and respond to support requests you raise. We do not sell your personal information to third parties. Data shared with payment processors like bKash or Rocket is limited to what those services need to complete your transaction. We retain account records for as long as your account remains active and for a period after closure as required by applicable rules. Where our platform is accessible, your use of it is subject to the laws of your jurisdiction. If you are in Bangladesh, local data and financial regulations apply alongside this policy. We update this policy when our practices change and will note the revision date at the top of this page.
Payment data shared with bKash is limited to what is needed to process your deposit or withdrawal. We do not store your full bKash PIN or credentials.
When you use Rocket to fund your account wallet, only the transaction reference and amount are logged on our side. Your Rocket account credentials stay with your mobile operator.
Your account wallet history — deposits, withdrawals, and balance changes — is stored securely and visible to you in the signed-in account area at any time.
This policy applies where our platform is legally accessible. Availability depends on your local law and eligible regions. Bangladesh users should also refer to applicable local regulations.
Not every service you interact with while using 268bet falls under this policy. Understanding the boundary helps you know who to contact when a question arises about your data.
All data you submit when creating or updating your 268bet account — login credentials, contact details, identity verification steps — is covered fully by this policy.
Deposit and withdrawal records processed through your account wallet are within scope. The mobile wallet providers themselves — bKash, Rocket — operate under their own separate privacy terms.
Your browsing and game activity on the 268bet platform is logged for account security and service improvement. Game content delivered by studios is subject to their own data practices.
Links or integrations that take you away from 268bet — including payment apps and external sites — are outside this policy. Review those providers' own terms directly.
You have practical options when it comes to the data we hold on your account. Your transaction history and account details are available to review directly in the signed-in account area — no need to contact support for a routine balance or deposit check. If you notice an error in your registered contact details or payment information, you can update most fields from the account settings page. For changes that require identity verification, our support team can walk you through the steps. If you want to ask a question about how your data is used, or if you believe information we hold is inaccurate and cannot be corrected through the account panel, you can raise a request through our published support channels. We aim to respond to data-related questions within a reasonable timeframe, though we do not publish a fixed SLA. Requests to close an account and understand what happens to your data afterward can also be submitted through the same support routes.
Log in and open the account section to see your transaction history, wallet balance, and registered details at any time.
Update contact information and payment details from account settings. Identity-linked fields require a support request with verification.
Contact us through live chat or email if you have a question about how your data is stored or used. See the support section below for published routes.
Submit a closure request via support. We will explain what data is retained after closure and for how long, in line with applicable rules.
If you have a question about your data or this policy, use the contact routes published on the 268bet site. We do not publish response time commitments, but all data-related requests are handled by the same team that manages account support.
Open the chat widget on the 268bet site while signed in to reach the support team directly. Use this for urgent account or data questions.
Send your data or privacy question to the support email address listed on the Contact page of the 268bet site. Include your registered account details so we can locate your record.
The Help section of your signed-in account area covers common data and privacy questions. Check there first before raising a support ticket.
We use standard security measures to protect the data stored on your account, including encrypted connections when you log in or complete a transaction. Here is a plain summary of the key areas.
We use cookies to keep your session active and to understand how the platform is used. You can manage cookie preferences through your browser settings, though some features require session cookies to work.
Account data is kept while your account is active and for a defined period after closure, as required by applicable financial and legal rules. We do not keep data longer than necessary.
Your login is protected by the credentials you set at registration. We recommend using a strong, unique password. If you suspect unauthorised access, contact support immediately through live chat.
When this policy changes, we update the revision date at the top of the page. Continued use of the platform after a change means you have seen the updated terms. Contact support if you have questions about a specific change.
Answers to the questions we hear most often about data, account privacy and your rights on 268bet.
We collect the details you enter during registration — name, contact information, and the payment method you link, such as bKash or Rocket. We also log session and device data generated when you use the platform, and transaction records tied to your account wallet.
Only the information needed to process your transaction is passed to your chosen mobile wallet provider. We do not share your full account profile with bKash or Rocket, and we do not store your mobile wallet PIN or login credentials on our side.
Log in and open the account section. Your transaction history, wallet records, and registered contact details are all visible there. For a broader data request, contact our support team through live chat or the email address on the Contact page.
Yes. Most contact and payment details can be updated from the account settings page while signed in. Fields tied to identity verification require a support request. Reach the team via live chat and they will guide you through the steps needed.
Yes, this policy applies wherever the platform is accessible. If you are in Bangladesh, local data and financial regulations also apply alongside it. Availability of our services depends on your local law and eligible regions.
Submit a closure request through our support channels — live chat or the support email listed on the Contact page. We will confirm what data is retained after closure and for how long, in line with applicable rules, before processing your request.